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Privacy Policy

 

Last updat­ed: 13 Sep­tem­ber 2026

 

1. Who we are

MVA Home Improve­ment (“we”, “us”, “our”) is a home improve­ment com­pa­ny based in Lon­don, Unit­ed King­dom. Our web­site address is: https://mvahome.co.uk

We are the “data con­troller” of your per­son­al data under the UK Gen­er­al Data Pro­tec­tion Reg­u­la­tion (UK GDPR) and the Data Pro­tec­tion Act 2018.

Con­tact: contact@mvahome.co.uk

2. What data we collect

We do not col­lect any spe­cial cat­e­go­ry data, and we nev­er sell your per­son­al data.

3. How we use your data (lawful bases)

 
Pur­pose
Law­ful basis (UK GDPR)
Respond­ing to enquiries and prepar­ing quotes Tak­ing steps at your request pri­or to enter­ing a con­tract (Art. 6(1)(b))
Fol­low­ing up by email or phone about your enquiry Same as above
Under­stand­ing how the web­site is used, to improve it Legit­i­mate inter­ests (Art. 6(1)(f))
Pro­tect­ing the web­site from spam, bots and attacks Legit­i­mate inter­ests (Art. 6(1)(f))
Send­ing newslet­ters or mar­ket­ing emails Con­sent only (Art. 6(1)(a)) — you can unsub­scribe at any time via the link in every email

4. Cookies

Essen­tial cook­ies are only those need­ed for the web­site to func­tion and to remem­ber your cook­ie pref­er­ences. Ana­lyt­ics cook­ies (Google Ana­lyt­ics 4) help us under­stand how the web­site is used; you can block or delete these at any time through your brows­er set­tings or our cook­ie ban­ner. Our Uma­mi ana­lyt­ics is cook­ie­less and does not build per­son­al pro­files.

5. Spam protection (Cloudflare Turnstile)

Our con­tact form is pro­tect­ed by Cloud­flare Turn­stile to pre­vent spam and auto­mat­ed abuse. As part of this check, Cloud­flare may col­lect lim­it­ed tech­ni­cal data (such as your IP address and brows­er infor­ma­tion) on our behalf. For details, see the Cloud­flare Turn­stile Pri­va­cy Adden­dum: https://www.cloudflare.com/legal/turnstile-privacy-addendum/

6. Embedded content from other websites

Arti­cles on this site may include embed­ded con­tent (e.g. videos, images, arti­cles). Embed­ded con­tent from oth­er web­sites behaves in the exact same way as if the vis­i­tor has vis­it­ed the oth­er web­site. These web­sites may col­lect data about you, use cook­ies, embed addi­tion­al third-par­ty track­ing, and mon­i­tor your inter­ac­tion with that embed­ded con­tent, includ­ing track­ing your inter­ac­tion if you have an account and are logged in to that web­site.

7. Who we share your data with

We only share data with the ser­vice providers (proces­sors) need­ed to run this web­site:

Your data is nev­er shared with third par­ties for their own mar­ket­ing.

8. International transfers

Where per­son­al data is trans­ferred out­side the UK (for exam­ple to Google or Cloud­flare in the Unit­ed States), we ensure appro­pri­ate safe­guards are in place, such as the UK Inter­na­tion­al Data Trans­fer Adden­dum (IDTA) to the EU Stan­dard Con­trac­tu­al Claus­es or a UK ade­qua­cy deci­sion.

9. How long we keep your data

10. Your rights

Under the UK GDPR you have the right to: be informed, access your data, have it rec­ti­fied or erased, restrict pro­cess­ing, move your data (porta­bil­i­ty), object to pro­cess­ing, and with­draw con­sent at any time. To use any of these rights, email contact@mvahome.co.uk.

You also have the right to com­plain to the Infor­ma­tion Com­mis­sion­er’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

11. Security

This web­site uses HTTPS encryp­tion, host­ing-lev­el fire­walls, spam and bot pro­tec­tion, and access con­trols. Only we can access the enquiries sent through this web­site.

12. Changes to this policy

We may update this pol­i­cy from time to time. The date at the top shows when it was last revised.

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MVA Home Improvement
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